The most successful businesses recognise the importance of finding out what customers think of the services they provide and appreciate their role in improving the quality and efficiency of the services provided.
We often undertake surveys in order to find out:
- what our customers expect from us as their landlord;
- what customers concerns are;
- where customers believe services could be improved.
Regular feedback and information from customers can help us to identify areas where we can improve our services to you. Sometimes we may ask you about your circumstances and your needs. By knowing who our customers are, we can tailor our services and respond to your individual needs.
By filling in and returning ANY of our surveys, you are helping us to improve the services we deliver, so please take the time to fill in a form. Thank You.