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Service Standard Leaflets

We have recently consulted with tenants and put together a set of "Service Standard"leaflets which tell you what standards you should expect from different services provided by Villages Housing. These are available in both reception areas, or you can download them as PDFs below.

Caretaking, Cleaning and Landscaping

Code of Conduct for Contractors

Customer Service

Keep your home in Good Repair

Rent Standards

Repairs

Letting Homes

What you can expect from your New Home

Getting involved

If you have trouble opening the above files you may need to download Adobe Reader, please click on the button below