Stockbridge Village: 0151 480 1313
Fitton Hill: 0161 633 4060

Service Standard Leaflets

We have recently consulted with tenants and put together a set of "Service Standard"leaflets which tell you what standards you should expect from different services provided by Villages Housing. These are available in both reception areas, or you can download them as PDFs below.

Caretaking, Cleaning and Landscaping

Code of Conduct for Contractors

Customer Service Standard

Keep your home in Good Repair

Rent Standard

Repairs Standard

New Homes Promise

Tenant and Resident Involvement

If you have trouble opening the above files you may need to download Adobe Reader, please click on the button below