Caretaking Services

Villages provide Caretaking and Cleaning Services to multi storey flats. The communal areas covered by the service include:

  • Entrance areas
  • Landings
  • Lifts
  • Stairs
  • Communal Windows
  • External grounds

Each multi-storey block of flats has a Caretaker who monitors and cleans the communal areas. The Caretakers work a shift system which ensures that you should be able to contact a duty caretaker every day between the hours of 8 a.m. and midnight. Each complex also has a cleaning team who support the caretakers to maintain the cleaning standards within each block. Villages is currently reviewing this service, in consultation with tenants.

The contact numbers for the caretakers are:

Firscraig, Mosscraig, Whincraig: 07736543656

Denecliff, Merecliff, Tarncliff: 07736543668

Details of the Caretaker Rotas are displayed on the notice boards situated on the ground floor of each block. You can download our Caretaking Service Standard for more detailed information.